VoIP call centre phone services

The Callagenix cloud call-centre service is effective, affordable, scalable and location-independent.

At its heart is a secure and intuitive web-based portal which allows you to easily manage your staff, phone numbers, call recordings and call routing plans. Our cloud call-centre solution makes it easy to handle your inbound and outbound calls, manage and measure remote teams, monitor performance and even make changes on the fly - all from your Callagenix portal.

The solution works best with VoIP/SIP protocols but can also make use of existing PSTN or BT lines. Calls can be routed to any device, anywhere. Most hardware and VoIP soft apps are supported because the solution is not a closed, proprietary one.

Our cloud call-centre solution can be used with any of our UK or international numbers. Or you can port your existing number.

Setting up your cloud call-centre is quick, easy, and affordable. Some of its many features include:

• Auto Attendant.
• Call Queuing.
• Call Transfer.
• Outbound CLI calling.
• Voicemail to email.
• Conferencing.
• Supervisor Functions.
• Scheduler.
• Wall board.

Pricing

Costs start from £332.15 per year including a standard UK number

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