Solutions https://callagenix.com/ en A boost for business VoIP https://callagenix.com/news/solutions/boost-business-voip <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">A boost for business VoIP</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Wed, 01/04/2023 - 12:36</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Voip &amp; remote working" title="bcg-voip-remote3.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/bcg-voip-remote3.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%201236%20462&#039;%2F%3E" width="1236" height="462" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><span><span><span>In October 2022 we reported on Ofcom’s Autumn Connected Nations update which, amongst other matters, highlighted the increasing part played by broadband in delivering hybrid working and improved business connectivity. In December, <a href="https://www.ofcom.org.uk/news-centre/2022/record-rollout-of-faster-internet-connections" title="Ofcom broadband rollout report">Ofcom published its annual report</a> and it’s more good news for UK businesses.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><strong><span>VoIP remote working</span></strong></span></span></p> <p><span><span><span>The past few years have demonstrated only too well the benefits of being able to flexibly deploy staff who otherwise might not be able to fully contribute to the life of the business. It doesn’t really matter whether factors such as inclement weather or transport strikes are preventing travel, or if Covid isolation or family circumstances necessitate some time at home. Whatever the reason, being able to offer <a href="https://www.callagenix.com/voip/remote-working" title="Remote working &amp; VoIP">remote working over broadband allied to VoIP calling</a> can help to ensure that your people can continue to work even whilst away from the office.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>So when Ofcom reported that over the past year full fibre broadband has been made available to 4.3million more premises than a year ago, that’s a great boost not only for individuals but also for businesses which are looking to offer flexible working from home. And whilst Ofcom acknowledges that some 80,000 homes and business across the UK still don’t have access to decent broadband, they expect this number to fall over the course of 2023 with options including satellite broadband being investigated for the most remote areas.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><strong><span>Multi-location VoIP systems</span></strong></span></span></p> <p><span><span><span>Whilst the ability to offer flexible VoIP remote working may suit some organisations, others may see multi-location VoIP working as an intrinsic part of their business model. Particularly so in the case of organisations which either have multiple offices across the country, or even the world, or who value the ability to recruit people from a wide geographic area. For these businesses <a href="https://www.callagenix.com/voip/multi-location" title="VoIP multi-location systems">VoIP multi-location business systems</a> may be the preferred option.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>Connecting all locations via the same system not only enables cost effective internal communications, it also enables incoming calls to be seamlessly routed across the organisation. As far as your customers are concerned, they are simply calling your business. But the flexibility of a multi-location system means that your customer call could be answered by a free team member who is working from anywhere across the globe. </span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>The broadband roll-out is only going to continue as systems and lines are upgraded to offer ever faster speeds and more reliable connections. This offers a tremendous opportunity to businesses which are able to take advantage of multi-location and flexible VoIP systems. As Ofcom’s Network and Communications Group Director commented:  “Millions more people are benefiting from faster, more reliable internet as the rapid rollout of full-fibre broadband continues” adding “It’s also encouraging to see more people in hard-to-reach areas get access to decent broadband, as work continues to connect rural communities.”</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>Callagenix offers VoIP business phone systems and services. Flexible and scalable, our VoIP systems can help businesses to connect their people across multiple sites and across the globe. If you would like to learn more about the power of VoIP communications for your business take a look at <a href="https://www.callagenix.com/voip/multi-location" title="VoIP solutions">our website</a> or give us a call.</span></span></span></p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/75" hreflang="und">Voip</a></div> <div class="field__item"><a href="/taxonomy/term/201" hreflang="en">VoIP remote working</a></div> <div class="field__item"><a href="/taxonomy/term/202" hreflang="en">Business VoIP phone system</a></div> <div class="field__item"><a href="/taxonomy/term/203" hreflang="en">multi-location VoIP</a></div> <div class="field__item"><a href="/taxonomy/term/223" hreflang="en">broadband</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Wed, 04 Jan 2023 12:36:03 +0000 alison 734 at https://callagenix.com Rise in VoIP remote working https://callagenix.com/news/solutions/rise-voip-remote-working <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Rise in VoIP remote working</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Sun, 10/16/2022 - 15:29</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Flexible calling" title="using-your-phone-system-intelligently1.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/using-your-phone-system-intelligently1.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%20533&#039;%2F%3E" width="800" height="533" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><span><span><a href="https://www.ofcom.org.uk/news-centre/2022/better-broadband-reaches-11-million-homes" title="Ofcom broadband reach"><span>“</span><em><span>As more small and medium-sized businesses shift towards hybrid working, better broadband becomes a priority</span></em></a><span><a href="https://www.ofcom.org.uk/news-centre/2022/better-broadband-reaches-11-million-homes" title="Ofcom broadband reach">.”</a></span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>That’s one of the headline comments from Ofcom’s Autumn Connected Nations report. The report, which reflects the position across the UK as at May 2022, examines the roll-out of mobile and fixed broadband coverage across the UK. Although the report concentrates on the availability of broadband for households, it has important implications for business as well; with faster broadband and VoIP availability enabling more people to work remotely and flexibly.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>So how is the drive to improve access to fibre broadband going? Well, Ofcom report that eleven million households now have access to full fibre broadband, up from seven million the previous year. As a result, 37% of households can now benefit from broadband speeds of up to 1Gbit/s. At the other end of the speed spectrum, the number of households which cannot access speeds in excess of 10 Mbit/s has fallen by 38% to 83,000.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><strong><span>Business VoIP phone systems</span></strong></span></span></p> <p><span><span><span>What does this increase in fibre broadband availability mean for businesses? <a href="//www.ofcom.org.uk/__data/assets/pdf_file/0026/245078/SME-consumer-experience-in-the-communications-market-2022-.pdf" title="Ofcom research">Independent research carried out on behalf of Ofcom</a> has revealed a transformational shift in SME communications. Partly driven by the pandemic, SMEs are increasingly looking to hybrid working patterns allied to a greater use of fixed internet, mobile and voice services. </span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>As a result, there has been a rapid transition towards VoIP services with only 51% of SMEs now using ‘traditional’ landline telephones. Moreover 78% of SMEs are looking to upgrade their communication services in the next twelve months. Perhaps that’s why 83% of SMEs agreed that: “</span>Communications services are fundamental to our business, without them we could not function as a business.”<span></span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><strong><span>VoIP remote working</span></strong></span></span></p> <p><span><span><span>This shift towards hybrid working was forced upon some businesses by the need to maintain ‘business as usual’ during the pandemic. That the movement towards remote working has continued is in part being driven by the increased availability of fast fibre connections. So much so that 31% of SMEs think their broadband connection has become even more important since the start of the pandemic. With less than half of all SMEs now running purely office based operations, it is easy to see why the availability of strong internet communications have risen in importance.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>VoIP, or internet telephony, can be a cost-effective way of maintaining communications across multiple sites. VoIP to VoIP calls across the same network are generally free of charge, meaning that remote workers can pick up the phone to the office and vice versa without having to worry about call costs. And with the ability to add a VoIP App to mobile phones, even those whose work requires them to move between locations can benefit from cost effective calling.</span></span></span></p> <p><span><span><span></span></span></span></p> <p><span><span><span>Callagenix offers VoIP business phone systems and services. Flexible and scalable, our VoIP systems can help businesses to connect their people across multiple sites and across the globe. If you would like to learn more about the power of VoIP communications for your business <a href="https://www.callagenix.com/voip/voip-overview" title="Callagenix VoIP solutions">take a look at our website</a> or give us a call.</span></span></span></p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/75" hreflang="und">Voip</a></div> <div class="field__item"><a href="/taxonomy/term/201" hreflang="en">VoIP remote working</a></div> <div class="field__item"><a href="/taxonomy/term/202" hreflang="en">Business VoIP phone system</a></div> <div class="field__item"><a href="/taxonomy/term/203" hreflang="en">multi-location VoIP</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Sun, 16 Oct 2022 14:29:34 +0000 alison 728 at https://callagenix.com Emergency alert systems https://callagenix.com/news/solutions/emergency-alert-systems <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Emergency alert systems</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Mon, 05/17/2021 - 20:20</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Emergency alert systems" title="Emergency alert.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/Emergency%20alert.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%201061&#039;%2F%3E" width="800" height="1061" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>There’s nothing new about the idea of a national alert system. Indeed many countries have already seen successful deployments with messages being sent out over mobile or phone networks to warn of fires, floods and other hazards.</p> <p>In the UK, a 2012 trial which looked to extend the existing flood warning system over landlines concluded that it would be too costly to implement. In 2014 a follow-up trial which looked to broadcast alerts via the mobile system concluded that “emergency responders are still very keen to see the implementation of a national mobile alert system” with 85% of the public also being in favour. Location based SMS messaging was seen to be the preferred medium with a number of recommendations made for follow-up work including running a pilot in one area of the country.</p> <p>Move on to 2018 and the then Government issued a formal request, looking for one or more suppliers with the “expertise to provide additional insight into options for a mobile emergency alerting scheme to citizens.” Now the development work seems to be reaching a conclusion with the announcement of a trial of the <a href="https://news.sky.com/story/emergency-alerts-for-terror-attacks-floods-and-other-disasters-to-be-sent-directly-to-your-phone-12307664">new system </a>which is to take place in East Suffolk on 25 May.</p> <p>If the trial, which will broadcast a test message only, is successful, the system will gradually be rolled out across the country later in 2021. Messages will be sent out from cell towers in the vicinity of the emergency and, the government say, will be secure and one-way; providing details of the incident and directing receivers to a website for further information. As such, no location or personal data will be collected.</p> <p>Commenting on the trial Paymaster General Penny Mordaunt said: "The Emergency Alerts service will be a vital tool in helping us to better respond to emergencies, both nationally and locally. This new system builds on existing capability and will allow us to more quickly and effectively get life-saving messages to people across the UK.”</p> <p>Whilst the Emergency Alerts service will work on a national or local level, what happens when businesses need to alert their people, customers, and others about <a href="http://www.callagenix.com/solutions/telephone-disaster-recovery">an emergency</a> which affects their own organisation? Perhaps a fire or other incident has restricted access to the premises. Or maybe an IT failure has taken computer systems down. That’s when business continuity planning comes into play.</p> <p>Depending on the nature of the emergency, businesses might decide to deploy one or more of a number of measures which have been designed to keep people informed and maintain business as usual, as far as that is possible. For a start the business could issue its own emergency SMS messages advising key personnel and other businesses of the situation and what the plans for recovery are.</p> <p><a href="http://www.callagenix.com/solutions/company-emergency-line">Emergency information line</a>s could also be deployed, enabling people to phone in and receive up to date information. Messages on these lines can be regularly updated to keep people advised of a changing situation. If phone lines are down then switching calls to alternate numbers or transferring the entire phone system via a hosted pbx switchboard system could also help people to stay in touch.</p> <p>Whatever the method or methods chosen, the key message is alerts should be sent out as swiftly as possible with follow-up information easily accessible. That way individuals and contacts know what is happening, and can plan their response accordingly.</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/48" hreflang="und">disaster recovery</a></div> <div class="field__item"><a href="/taxonomy/term/29" hreflang="und">business continuity</a></div> <div class="field__item"><a href="/taxonomy/term/99" hreflang="en">Emergency Information Line</a></div> <div class="field__item"><a href="/taxonomy/term/100" hreflang="en">Emergency Alerts</a></div> <div class="field__item"><a href="/taxonomy/term/98" hreflang="en">Business News</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Mon, 17 May 2021 19:20:12 +0000 alison 166 at https://callagenix.com Awarding enterprise https://callagenix.com/news/solutions/awarding-enterprise <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Awarding enterprise</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Tue, 05/04/2021 - 19:53</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Awarding enterprise" title="Awarding enterprise.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/Awarding%20enterprise.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%20533&#039;%2F%3E" width="800" height="533" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>After the year that we’ve just had someone might be forgiven for thinking that the only businesses thriving would be those who are involved in delivering Covid solutions. And it is true that a number of businesses and business sectors have been hit badly by the lockdowns. On the other hand, businesses have also shown how adaptable they can be; bringing in covid safe operations, enabling their people to work from home, and opening up business telephone and internet solutions for their customers.</p> <p>In fact as Business Secretary Kwasi Kwarteng said:  “In the last 12 months, British businesses showed the entrepreneurial spirit that this country is renowned for, continuing to drive social mobility, find new markets to export to and produce innovative products and services.”  His comments came as the winners of the <a href="https://www.gov.uk/government/news/best-of-british-business-celebrated-as-queens-awards-for-enterprise-winners-revealed">2021 Queen’s Award for Enterprise</a> were announced.</p> <p>This year the awards focused on promoting opportunity through social mobility but awards were also given for contributions to international trade, innovation, and sustainable development. Some of the award winners are relatively new businesses whilst others have been in existence for over one hundred years. Award winners highlighted in the press announcement included a London-based baking business and café which helps women in deprived areas of the city, as well as a Scottish mattress maker which provides opportunities to unemployed local people.</p> <p>Every business has to start somewhere and, who knows, one or more of the businesses starting as lockdown comes to an end may well be future winners of enterprise awards. And whilst award winners are drawn from many business sectors there may well be a common thread which runs through them all; the desire to do more than simply deliver a product or service.  </p> <p>Delivering that ideal, giving back to employees, to customers, to the community may take many forms but it starts with understanding and communication. The importance of keeping open lines of communication cannot be underestimated; whether it is helping customers to speak with company contacts or enabling employees to stay in touch no matter where they are working from.</p> <p>The ability to deploy freephone or local phone numbers allied to a well thought out telephone answering system may well help with customer contacts, whilst staff interactions might be helped by investigating a VoIP system which enables free communication. Regular conference calls could also help those working away from the main office to keep in touch. Conference calls could also be deployed to build relationships with suppliers and key customers. Those businesses which have strong interactions with the local community might also want to consider implementing an information line, keeping local people or customers up to date with key information.</p> <p>And remember, however much thought you put into optimising communication methods at the start of your business, you should also carry out regular reviews.  What works best for a start-up won’t necessarily still be the case when you have grown into a multi-office or multi-person organisation.  So choose a <a href="http://www.callagenix.com/solutions/overview">flexible phone package</a> at the outset which will grow as you grow and which will enable you to add or remove features as required. That way you can continue to build your enterprise without having to wait for your communication systems to catch up.</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/27" hreflang="und">business calls</a></div> <div class="field__item"><a href="/taxonomy/term/32" hreflang="und">business telephony</a></div> <div class="field__item"><a href="/taxonomy/term/98" hreflang="en">Business News</a></div> <div class="field__item"><a href="/taxonomy/term/94" hreflang="en">Business Start Up</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Tue, 04 May 2021 18:53:05 +0000 alison 165 at https://callagenix.com Danger: Scam calls ahead https://callagenix.com/news/solutions/danger-scam-calls-ahead <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Danger: Scam calls ahead</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Tue, 04/20/2021 - 19:46</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Danger: Scam calls ahead" title="Danger_ Scam calls ahead.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/Danger_%20Scam%20calls%20ahead.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%20532&#039;%2F%3E" width="800" height="532" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>In a digital world we’d like to think that we were able to spot scam or phishing attempts. But the fact that the police and others regularly need to issue warnings indicates that sadly some fake calls are still getting through. Not that that’s really surprising. The scammers are getting ever more sophisticated in their methods, choosing subjects which we may encounter in our daily lives and using psychology to trick us into complying.</p> <p>The latest warnings from Ofcom relate to a raft of <a href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/tackling-nuisance-calls-and-messages/coronavirus-scam-calls-and-texts">scam calls and texts</a> which all use coronavirus or Covid-19 as their theme. Offering a test, treatment, or asking to discuss an individual’s current medical needs; these fake contacts at first seem innocuous, asking people to click a link or press a button in order to progress the query. However, Ofcom say that by doing so people could inadvertently be signing up for a premium rate call or be tricked into disclosing personal information which could be used later by the scammers.</p> <p>There are plenty of examples of fake contacts shown on the Ofcom website and elsewhere. And it should be remembered that using Covid as a contact excuse is not the only scam going around at the moment. For example, this writer has experienced a number of fake messages recently which purport to be related to misuse of their National Insurance number. Information on actions to take when you think you have received a potential scam or phishing contact is also available on the Ofcom website.</p> <p>Aside from the potential for financial loss, the sheer volume of potentially fraudulent contacts can have a negative impact on legitimate calls. The more we receive scam contacts, the less likely we are to answer any incoming calls or messages. As more and more businesses open up after the most recent lockdown, that reluctance to pick up the phone could in turn hamper a swift return to ‘business as usual.’</p> <p>So what is the solution? Well the answer will in part depend on the business sector.  Some businesses which may trade on a full or partial B2B basis may not find too much of a problem. Others, particularly those dealing directly with consumers, may need to refine their <a href="http://www.callagenix.com/services/low-cost-calling">customer contact methods</a>. Here, the watchword is ‘trust.’ If you are running a campaign then make sure it is reflected on your website or elsewhere so that consumers can easily check the genuineness of calls. If you regularly contact a customer then it might help to ensure that they are aware of the number you are going to be calling from.</p> <p>Most importantly, ensure that whatever contact you make is genuine and legal. That means making sure that you check the TPS database before picking up the phone to a new contact. It means making sure that the telephony system you deploy doesn’t lead to abandoned or silent calls. And it means following the rules on what you can and can’t say and do; including the time calls are made and any cooling off periods available in law.</p> <p>Scam calls are not just a nuisance, they can change lives and not for the better. By taking steps to ensure that your calls are legal, focused and targeted you can help to differentiate between scam and genuine communications.  </p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/27" hreflang="und">business calls</a></div> <div class="field__item"><a href="/taxonomy/term/32" hreflang="und">business telephony</a></div> <div class="field__item"><a href="/taxonomy/term/97" hreflang="en">Scam Calls</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Tue, 20 Apr 2021 18:46:05 +0000 alison 164 at https://callagenix.com Brexit support for SMEs https://callagenix.com/news/solutions/brexit-support-smes <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Brexit support for SMEs</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Fri, 03/05/2021 - 19:37</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Brexit support for SMEs" title="brexit support.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/brexit%20support.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%201067&#039;%2F%3E" width="800" height="1067" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>The Government’s decision to phase in implementation of post-Brexit regulations for imports and exports was designed to give companies time to adapt to the new requirements. With the second and third phases due to be phased in in April and June, the Government has now further helped in that adaption by launching a Brexit support fund for SMEs.</p> <p>The fund provides a grant of up to £2,000 which SMEs can use to access training and professional advice in respect of exporting to and importing from the EU and Northern Ireland. It is intended, the Government say, to cover areas such as:</p> <ul> <li>The completion of customs declarations.</li> <li>Managing customs processes including software and systems.</li> <li>Understanding how VAT, excise and rules of origin requirements apply to imports and exports.</li> </ul> <p>Launched on 11 February but due to open for applications in March, the <a href="https://www.gov.uk/government/news/government-announces-20-million-sme-brexit-support-fund">SME Brexit Support Fund</a> will be open for SMEs which have been established in the UK for at least twelve months and have not previously failed to meet tax or customs obligations. Even if an agent is used to complete customs and other declarations, SMEs can still apply provided they use the funds to build capability and understanding of import/export processes and requirements.</p> <p>Commenting on the launch of the fund Allie Rennison, Head of Trade Policy at the Institute of Directors said: “This support package delivers on the IoD’s longstanding campaign to help SMEs access the professional advice needed in managing a suite of changes arising from Brexit.” The FSB and British Chambers of Commerce also signalled their approval with a BCC spokesperson saying: “This is a welcome first step in dealing with some of the major issues that small businesses trading with the EU are facing” whilst FSB Chair Mike Cherry called the announcement “very significant.”</p> <p>Callagenix can also provide some advice to its customers which are looking to trade with businesses in the EU. We may not be able to help you to fill in customs declarations but we can discuss which telephony options might best suit your trading mix. Is it better to set up a single <a href="http://www.callagenix.com/numbers/international">international number</a> or would international regional numbers encourage potential customers to pick up the phone and call? Should businesses opt for international freephone numbers as a way of attracting contact? And when talking regularly with international clients or overseas offices could internet telephony (VoIP) save costs?</p> <p>Then there are other considerations such as how best to stay in touch when visiting overseas offices or clients. Would call forwarding or answerphone messaging be the best option and how might caller pre-announce help business travellers to focus in on vital calls. And in these ongoing Covid times how could call conferencing help to build relationships and custom?</p> <p>These may be small considerations but they all help to enhance the relationship which businesses can have with overseas customers or suppliers. As Michael Gove said in launching the fund, “together we will seize new opportunities available to a fully independent global trading United Kingdom.”</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/27" hreflang="und">business calls</a></div> <div class="field__item"><a href="/taxonomy/term/56" hreflang="und">international phone numbers</a></div> <div class="field__item"><a href="/taxonomy/term/53" hreflang="und">international calls</a></div> <div class="field__item"><a href="/taxonomy/term/95" hreflang="en">Sme</a></div> <div class="field__item"><a href="/taxonomy/term/96" hreflang="en">Brexit</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Fri, 05 Mar 2021 19:37:32 +0000 alison 163 at https://callagenix.com Dialling in to new businesses https://callagenix.com/news/solutions/dialling-new-businesses <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Dialling in to new businesses</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Tue, 02/16/2021 - 19:30</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Dialling in to new businesses" title="new businesses.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/new%20businesses.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%20529&#039;%2F%3E" width="800" height="529" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>The number of business closures in the fourth quarter of 2020 was 37% higher than in the fourth quarter of 2019. That’s not really surprising given the unique situation we find ourselves in as a result of the pandemic.</p> <p>What is perhaps surprising is that the number of new businesses registered in the fourth quarter of 2020 was 24% higher than the same period in 2019 and higher than the same period in any of the previous four years. Moreover that fourth quarter boost followed an equally strong third quarter in 2020 leading the <a href="https://www.ons.gov.uk/businessindustryandtrade/business/activitysizeandlocation/bulletins/businessdemographyquarterlyexperimentalstatisticsuk/quarter42020">ONS</a> (Office for National Statistics) to comment that: “This is contrary to expectations that business creation would be lower due to the coronavirus (COVID-19) pandemic.”</p> <p>Perhaps one reason for this rise in new businesses is that sole proprietors accounted for a greater proportion of business creations than before. This is reflected in the size of businesses created; having lower turnover and fewer employees than seen in previous quarters. However the ONS cautions that this may also be due to harsher trading conditions experienced by businesses in 2020. It may, they say, also partly reflect the fact that the majority of new businesses were in fields such as business administration and support, or online retailing.</p> <p>Online or not, what should <a href="http://www.callagenix.com/solutions/small-business">new businesses</a> consider when setting up their telephone systems?</p> <p><strong>Flexibility</strong>: When you first set up your business you may only need a single landline or mobile phone number. As your business grows, however, that single point of contact may not be enough. Choosing a telephone system which can flex and grow with you could prove to be beneficial in the long term. For example, you might want to add call transfer or hunt groups to ensure that calls are answered swiftly or shared across a growing team. Or you might decide to add in an information line to keep customers updated. Being able to flex your phone package at will gives you peace of mind whilst ensuring that you don’t have to start again and buy a new system every time your company grows.</p> <p><strong>Telephone numbers</strong>: The <a href="http://www.callagenix.com/numbers/overview">phone number,</a> or numbers, you advertise say a lot about your business. Are you offering services to one local area or the whole country? Are key customers likely to be overseas? Are you offering a helpline service which customers pay to phone, or do you want to cover the cost of calls to encourage potential customers to get in touch?</p> <p>With a range of local, national, international, premium rate and freephone numbers to choose from, you can advertise a phone number to suit your business mix. Best of all, businesses are not confined to one number or number type. If required, a range of numbers can be offered with all calls being switched to a central point. For example, customers in Paris could call a local French number whilst those in London could be offered a local or UK national number. Either way all calls to either number can be diverted to your main office or to individual offices or team members as required.</p> <p><strong>VoIP</strong>: When choosing your system, if you have a robust broadband connection, take a look at the advantages of internet telephony. Whether connecting team members or phoning within or outside the UK, VoIP can prove to be a cost effective telephone option for businesses.</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/32" hreflang="und">business telephony</a></div> <div class="field__item"><a href="/taxonomy/term/30" hreflang="und">business numbers</a></div> <div class="field__item"><a href="/taxonomy/term/58" hreflang="und">ip telephony</a></div> <div class="field__item"><a href="/taxonomy/term/93" hreflang="en">New Business</a></div> <div class="field__item"><a href="/taxonomy/term/94" hreflang="en">Business Start Up</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Tue, 16 Feb 2021 19:30:09 +0000 alison 162 at https://callagenix.com Calling for prompt payments https://callagenix.com/news/solutions/calling-prompt-payments <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Calling for prompt payments</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Mon, 02/01/2021 - 19:23</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Calling for prompt payments" title="Calling for prompt payments (1).jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/Calling%20for%20prompt%20payments%20%281%29.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%201200&#039;%2F%3E" width="800" height="1200" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>It’s often been said that cashflow is the lifeblood of business. Without prompt payments the supply chain can grind to a halt; leaving firms at all levels without funds, stock, and ultimately customers. And yet, whilst the importance of timely payments is widely acknowledged, according to the FSB (Federation of Small Businesses) some fifty thousand businesses are forced to close every year simply due to late payment practices.</p> <p>It’s a problem that the Government has previously tried to address via a voluntary prompt payment code which encouraged larger businesses to commit to guaranteed payment times. With late payment practices still a matter of concern, the Government has taken steps to strengthen that code.</p> <p>The headline change which takes effect on 1 July 2021 reduces the time within which signatories should pay small business invoices from sixty to thirty days.  This change will take effect within an unchanged overall invoice payment target of 95% of invoices being paid within sixty days. The effect of the strengthened code will therefore be to prioritise payments to those smaller businesses which can generally less afford payments to be delayed.</p> <p>Other changes to the <a href="https://www.gov.uk/government/news/government-tackles-late-payments-to-small-firms-to-protect-jobs">prompt payment code</a> came into immediate effect on the announcement date, the 19th January 2021. Key among these is the requirement for either CEOs or FDs to sign on behalf of their company. This sets payment responsibility at the highest level within organisations, hopefully helping to ensure that a fast payment culture develops within the business. Signatories also acknowledge that suppliers can charge interest in respect of late payments and that any breach of the code will be investigated.</p> <p>Commenting on the changes the Confederation of British Industry’s Chief UK Policy Director, Matthew Fell said: “Introducing new rules to drive faster payments to smaller businesses will strengthen supply chains, benefiting the firms that need it most, and shortening the road to recovery.” Meanwhile Interim Small Business Commissioner Philip King said: “Code signatories of all sizes demonstrate their commitment to ending the culture of late payment and helping to increase business confidence. I encourage businesses of all sizes to implement ethical business practices and sign up to become a Code signatory and join us on our journey to aid business recovery post COVID-19.”</p> <p>Whilst initiatives such as these are very welcome, they shouldn’t be seen as a replacement for building strong relationships across the supply chain. The more positive an interaction which businesses have with their suppliers/customers the more likely it will be that they will work together for mutual benefit.  Personal visits may not be recommended in the current climate but conference calls and regular phone discussions can help to cement relationships.</p> <p>Running these calls over a VoIP connection can not only prove cost effective but also help to encourage dialogue; particularly useful when ironing out supply or product disruptions. If VoIP is not an option then businesses may wish to offer their suppliers or key customers access to a <a href="http://www.callagenix.com/services/pin-entry">PIN </a>protected line which diverts directly to a named contact; again helping to prioritise business-beneficial relationships.</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/27" hreflang="und">business calls</a></div> <div class="field__item"><a href="/taxonomy/term/35" hreflang="und">call divert</a></div> <div class="field__item"><a href="/taxonomy/term/32" hreflang="und">business telephony</a></div> <div class="field__item"><a href="/taxonomy/term/58" hreflang="und">ip telephony</a></div> <div class="field__item"><a href="/taxonomy/term/92" hreflang="en">Prompt Payment</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Mon, 01 Feb 2021 19:23:41 +0000 alison 161 at https://callagenix.com Dialling in to 2021 https://callagenix.com/news/solutions/dialling-2021 <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Dialling in to 2021</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Mon, 01/04/2021 - 19:11</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Dialling in to 2021" title="business resolutions for 2021 coming along.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/business%20resolutions%20for%202021%20coming%20along.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%201198&#039;%2F%3E" width="800" height="1198" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>How are your New Year business resolutions for 2021 coming along? Whatever sector you are in it is a fair bet that your business plans may have to take into account the ongoing Covid pandemic and the signing of the post Brexit agreement between the UK and EU. And given all that has happened in the last year it is understandable if the planning process is not quite as straightforward as usual.</p> <p>Given the uncertainty, perhaps now is the time to shake up the planning process; to move away from ‘same as before’ and really take a look at how your business processes work. Change is inevitable in business but sometimes that change is driven more by events or technological development than by the natural evolution of business models.</p> <p>We were reminded of this by an <a href="https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-helps-to-spread-a-little-christmas-cheer">Ofcom post</a> which commented on a surge in requests for temporary ‘restricted service’ licences in order to facilitate drive in events. It’s just one example of the way in which businesses are responding to lockdowns but it is a sign of the way in which challenge can result in businesses looking to evolve the way in which they work.</p> <p>In our own sphere we have seen for ourselves the way in which businesses have been evolving their communication processes over recent times. For example, the rise of fast broadband connectivity has enabled more businesses to benefit from the ability to make calls over the internet. Switching to VoIP (Voice over internet Protocol) brings many advantages, not the least of which is the cost. Calls across the VoIP network can be considerably cheaper than landline calls. So much so that calls within the same VoIP network are generally free of charge. And with numbers of employees working remotely thanks to the pandemic, a change to <a href="http://www.callagenix.com/voip/voip-overview">VoIP </a>could result in a considerable cost benefit for employers. And if your employees are working overseas then it may certainly be worth reviewing contact methods in order to reduce the potential cost of international calling.</p> <p>Businesses which trade overseas may also want to review the way in which they communicate with customers, particularly if they are looking to work with <a href="http://www.callagenix.com/numbers/international">European partners</a> now that the new trade agreement has been signed. It may be that existing communication channels are the best option. However, some organisations might find it beneficial to review areas such as the telephone numbers which they advertise to overseas clients in order to optimise potential contacts.</p> <p>Change or not, the important message is that businesses would do well to ensure that their processes and telephony options are the best fit for the year ahead. With a flexible telephony package it may not take much to change to another model or to add a few international numbers to the existing mix. And if 2020 taught us anything it is that a flexible package which can change in line with circumstances can be far preferable to a fixed system which needs to be renegotiated or replaced should needs change. It’s early days but when you dial into 2021 make sure it is with systems which meet your needs rather than the other way around.</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/27" hreflang="und">business calls</a></div> <div class="field__item"><a href="/taxonomy/term/75" hreflang="und">Voip</a></div> <div class="field__item"><a href="/taxonomy/term/56" hreflang="und">international phone numbers</a></div> <div class="field__item"><a href="/taxonomy/term/32" hreflang="und">business telephony</a></div> <div class="field__item"><a href="/taxonomy/term/55" hreflang="und">international numbers</a></div> <div class="field__item"><a href="/taxonomy/term/53" hreflang="und">international calls</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Mon, 04 Jan 2021 19:11:35 +0000 alison 160 at https://callagenix.com Fighting fraud at Christmas https://callagenix.com/news/solutions/fighting-fraud-christmas <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--news.html.twig x field--node--title.html.twig * field--node--news.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">Fighting fraud at Christmas</span> <!-- END OUTPUT from 'themes/custom/callagenix/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--news.html.twig x field--node--uid.html.twig * field--node--news.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> <span lang="" about="/drupaladministrator2021/58" typeof="schema:Person" property="schema:name" datatype="">alison</span> <!-- END OUTPUT from 'core/themes/classy/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--news.html.twig x field--node--created.html.twig * field--node--news.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Mon, 12/07/2020 - 11:30</span> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'layout__onecol' --> <!-- FILE NAME SUGGESTIONS: x layout--onecol.html.twig x layout--onecol.html.twig * layout.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--extra-field-block--node--news--links.html.twig * block--extra-field-block--node--news.html.twig * block--extra-field-block--node.html.twig * block--extra-field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-extra-field-blocknodenewslinks"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-image.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="_none block block-layout-builder block-field-blocknodenewsfield-news-image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-image--news--default.html.twig * field--node--field-news-image--news.html.twig * field--node--field-news-image.html.twig * field--node--news.html.twig * field--field-news-image.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div data-blazy="" class="blazy blazy--field blazy--field-news-image blazy--field-news-image---custom field field--name-field-news-image field--type-entity-reference field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'blazy' --> <!-- BEGIN OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> <div class="media media--blazy media--bundle--image media--loading is-b-loading media--ratio media--ratio--43 media--image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img alt="Fighting fraud at Christmas" title="fighting-fraud-at-christmas.jpg" class="media__image media__element b-lazy" data-src="/sites/default/files/2021-05/fighting-fraud-at-christmas.jpg" src="data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%20800%20533&#039;%2F%3E" width="800" height="533" loading="lazy" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> </div> <!-- END OUTPUT from 'modules/blazy/templates/blazy.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--body.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsbody"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--news--default.html.twig * field--node--body--news.html.twig * field--node--body.html.twig * field--node--news.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>After months and months of working around the Covid pandemic, helping your people to contribute safely from home or setting up additional safety features in the office, you might feel that your systems are now secure as they can be. And that might well be the case. However, when looking at security it is also important to consider the part which people have to play in recognising and turning aside potentially fraudulent attacks on your business.</p> <p>And the fact is that at Christmas time we are perhaps more likely to let down our guard down than at other times of the year. That’s one reason why Action Fraud has launched a <a href="https://www.actionfraud.police.uk/news/action-fraud-launches-new-campaign-to-fight-back-against-fraud-this-christmas">fraud free Christmas campaign</a>, making people aware of the potential for online fraud at this time of year. Highlighting the fact that in December 2019 more than 17,000 individuals reported losing almost £13.5 million to online fraudsters, Action Fraud say that online shopping fraud has risen by a further 30% thanks to the pandemic.</p> <p>The campaign, which admittedly is mostly concerned with online shopping, nevertheless also carries an important reminder for business. Warnings such as being careful if you are dealing with a new business or individual online, using strong passwords, and watching out for phishing emails apply equally to normal business dealings as to Christmas shopping. And when people are not only working from home but also are unable to contact colleagues who may be on a Christmas break the temptation can be to simply accept what appears in the inbox, online or over the phone as genuine.</p> <p>This then maybe the time for some awareness training; helping people to understand that delaying actions until requests have been thoroughly investigated is preferable to potentially handing money to fraudsters. Sometimes a simple telephone call can be all it takes to frustrate fraudulent attempts. And if a key individual is out of the office then having a recognised process in place either to wait for their return or to refer to another named individual can help to ensure that employees are less likely to succumb to the ‘act now’ pressure which fraudsters thrive on.</p> <p>But there are also simple steps which businesses can take to help their employees, whether they are working from home or office. Depending on the business model, companies may decide to block calls from overseas, premium rate, or withheld numbers. If there is a chance that such calls may be genuine, another option could be to <a href="http://www.callagenix.com/services/caller-select">automatically divert </a>them to an individual or group of individuals who have received extra training in fraud awareness. The caller pre-announce feature can also help to raise awareness of the potential for the call to be either genuine or a scam.</p> <p>For those working from home the feeling of isolation may also lead to a temptation make judgement calls. The trick here is to reduce the feeling of isolation, perhaps by setting up regular conference calls or by encouraging people to just phone each other for chats, essentially replacing water cooler interactions. This is where internet telephony comes into its own with VoIP calls between users on the same network being free of charge. As a result businesses can encourage free communications without incurring costs.</p> <p>Christmas may be a time for giving. By taking a few simple steps, businesses help to ensure that the people they are giving to are not fraudsters or scammers.</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-news-categories.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-news-categories"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-news-categories--news--default.html.twig * field--node--field-news-categories--news.html.twig * field--node--field-news-categories.html.twig * field--node--news.html.twig * field--field-news-categories.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-news-categories field--type-entity-reference field--label-above"> <div class="field__label">News Categories</div> <div class="field__item"><a href="/taxonomy/term/4" hreflang="und">Solutions</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--field-block--node--news--field-tags.html.twig * block--field-block--node--news.html.twig * block--field-block--node.html.twig * block--field-block.html.twig * block--layout-builder.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> <div class="block block-layout-builder block-field-blocknodenewsfield-tags"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--news--default.html.twig * field--node--field-tags--news.html.twig * field--node--field-tags.html.twig * field--node--news.html.twig * field--field-tags.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-tags field--type-entity-reference field--label-above"> <div class="field__label">Tags</div> <div class="field__items"> <div class="field__item"><a href="/taxonomy/term/27" hreflang="und">business calls</a></div> <div class="field__item"><a href="/taxonomy/term/34" hreflang="und">call diversion</a></div> <div class="field__item"><a href="/taxonomy/term/35" hreflang="und">call divert</a></div> <div class="field__item"><a href="/taxonomy/term/50" hreflang="und">Fraud Awareness</a></div> <div class="field__item"><a href="/taxonomy/term/70" hreflang="und">Telephone Fraud</a></div> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'themes/bfd/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/stable/templates/layout/layout--onecol.html.twig' --> Mon, 07 Dec 2020 11:30:44 +0000 alison 69 at https://callagenix.com